Welcome to Manlitics.ae (“Website”), operated by Manlitics (“we,” “us,” or “our”). These Terms and Conditions (“Terms”) govern your access to and use of our Website and the services we provide, including but not limited to Lead Generation, Email Marketing, Account-Based Marketing (ABM), Appointment Setting, and Data Enrichment Method (DEM) (collectively, the “Services”). By accessing our Website or engaging with our Services, you (“Client,” “you,” or “your”) agree to be bound by these Terms.
These Terms form a legally binding agreement between you and Manlitics. If you do not agree to these Terms, you must not use our Website or Services. We may update these Terms at any time, and changes will take effect once posted on the Website. Your continued use of the Website or Services after such updates means you accept the revised Terms.
2. Services Provided
Manlitics offers the following B2B lead and demand generation Services:
- Lead Generation: Identifying and delivering potential business leads based on your target criteria.
- Email Marketing: Crafting and managing email campaigns to nurture leads and promote your offerings.
- Account-Based Marketing (ABM): Developing tailored marketing strategies for specific high-value accounts.
- Appointment Setting: Arranging meetings between your sales team and qualified leads.
- Data Enrichment Method (DEM): Enhancing your existing data with additional business insights and contact details.
All Services are provided as outlined in the service contract or statement of work (“SOW”) agreed upon between Manlitics and the Client.
3. Eligibility and Account Registration
To use our Services, you must:
- Be a business entity or an authorized representative of one.
- Provide accurate, complete, and current information during registration.
- Keep your account credentials confidential and report any unauthorized use to us immediately.
You are responsible for all activity under your account. Manlitics may suspend or terminate your account if we suspect any breach of these Terms or applicable laws.
4. Client Responsibilities
As a Client, you agree to:
- Provide Accurate Information: Submit truthful and complete data required for our Services, such as target audience details, campaign goals, and contact information.
- Comply with Laws: Ensure your use of our Services adheres to all relevant local, national, and international laws, including data protection regulations like the General Data Protection Regulation (GDPR) and the California Consumer Privacy Act (CCPA).
- Own Your Content: Confirm that you own or have rights to any content or data you provide us for use in our Services.
- Indemnify Us: Protect Manlitics from any claims, damages, or liabilities resulting from your breach of these Terms or misuse of our Services.
5. Service Delivery and Limitations
Manlitics will make reasonable efforts to deliver Services as agreed in the SOW. However, you understand that:
- No Guarantees: We aim to provide high-quality leads and results but cannot promise specific outcomes, such as a set number of leads or campaign success.
- Third-Party Reliance: Some Services depend on third-party platforms or data sources, and we are not liable for disruptions or inaccuracies caused by them.
- Data Accuracy: While we strive to verify and enrich data, we cannot ensure it is always fully accurate, complete, or up-to-date.
6. Fees and Payment
- Pricing: Service fees are detailed in the SOW or as otherwise agreed in writing.
- Payment Terms: Payments are due within [insert number, e.g., 30] days of the invoice date unless stated otherwise.
- Late Payments: Overdue payments may incur interest at [insert percentage, e.g., 1.5%] per month or the maximum rate allowed by law.
- Taxes: You are responsible for any taxes or duties related to the Services, except those based on Manlitics’ income.
7. Intellectual Property
- Ownership: All intellectual property rights in the Services, Website, and materials we provide (e.g., software, designs, documentation) belong to Manlitics or our licensors.
- License: We grant you a limited, non-exclusive, non-transferable license to use deliverables from our Services for your internal business purposes only.
- Restrictions: You may not copy, share, modify, or create derivative works from our intellectual property without our prior written permission.
8. Confidentiality
Both parties agree to keep confidential any proprietary or sensitive information shared during the Services, such as business strategies, client lists, or technical data. This information will not be shared with third parties without prior written consent, unless required by law.
9. Data Protection and Privacy
- Data Processing: We handle personal data according to our Privacy Policy [insert link] and applicable data protection laws.
- Client Data: You confirm you have the legal right to share any personal data with us for processing and that it is accurate and current.
- Data Security: We use appropriate measures to safeguard personal data from unauthorized access, disclosure, or destruction.
See our Privacy Policy for more details on data handling.
10. Limitation of Liability
To the fullest extent allowed by law, Manlitics is not liable for any indirect, incidental, consequential, or punitive damages related to your use of the Website or Services, even if we were warned of such risks. Our total liability for any claim under these Terms is limited to the amount you paid for the Services in the prior [insert number, e.g., 12] months.
11. Indemnification
You agree to defend, indemnify, and hold harmless Manlitics, its affiliates, and their officers, directors, employees, and agents from any claims, liabilities, damages, losses, or expenses (including reasonable legal fees) arising from:
- Your violation of these Terms.
- Your use or misuse of the Website or Services.
- Content or data you provide.
- Your infringement of third-party rights.
12. Termination
- By Manlitics: We may suspend or terminate your access to the Website or Services at any time, with or without notice, if we believe you’ve breached these Terms or applicable laws.
- By Client: You may end your use of the Services by giving written notice as per your SOW.
- After Termination: Upon termination, you must stop using the Services, and any unpaid fees are due immediately. Sections 7, 8, 10, 11, and 15 survive termination.
13. Force Majeure
Neither party is liable for delays or failures to perform due to events beyond their control, such as natural disasters, wars, or internet outages.
14. Miscellaneous
- Entire Agreement: These Terms, along with any SOW or written agreements, form the full agreement between you and Manlitics.
- Severability: If any part of these Terms is invalid, the rest remains effective.
- Waiver: Waiving one term does not waive others.
- Assignment: You need our written consent to assign these Terms; we may assign them freely.
15. Governing Law and Dispute Resolution
These Terms are governed by the laws of the United Arab Emirates. Disputes will be settled through binding arbitration in [Insert City, e.g., Dubai], conducted in English under the rules of the [Insert Arbitration Institution, e.g., Dubai International Arbitration Centre]. Each party covers its own costs, and the arbitrator’s decision is final and enforceable in court.
16. Contact Us
For questions about these Terms, reach out to:
Manlitics
1st Floor, JK Infotech 2, Plot No. 32 Rajiv Gandhi Infotech Park Phase 1, Hinjawadi, Pune, Maharashtra, 411057.
